Customer Focused Growth (CFG)

Customer Focused Growth (CFG) – yet another ambiguous phrase that some boss created and now we have to not only understand it but also recite their silly CFG plans. Seriously, is there any other kind of growth we should be striving for in the 21st century? Any company that has a growth plan that is not focused on their customer won’t be a company too long. “Yes, I am asking all of you to have a great understanding of this CFG Plan that I carefully and thoughtfully created…you can thank me later.”

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